Response time: we aim to acknowledge inquiries within 1 business day.
• Channels: email (support@thaiaestheticsglobal.com), contact form, and scheduled calls.
• Escalation: complex matters are escalated to senior management within 2 business days.
• Languages: English (primary); Thai support available for local partners.
• Accessibility: we will provide reasonable accommodations upon request.
• Complaints: submit to contact@thaiaestheticsglobal.com with details; we target resolution within 10 business days.