Cancellations must be requested in writing and are subject to approval and any costs incurred to date.

Standard Products

Cancellation is possible within 48 hours of PO confirmation if production has not started.

OEM / Private Label

Once materials are procured or production begins, cancellations are not permitted; deposits may be forfeited to cover costs.

AI Studio Pro

Retainers: 2 months’ written notice per contract. Fixed-duration projects: governed by the SOW; work performed to date is billable.